Services A-Z (145)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic Technology Consulting

This service addresses the training and consulting needs of faculty and staff.

Add new Security roles, new persons to be added to the role

Add new Security roles, new persons to be added to the role

Add or Remove a Network Printer

Adds default printer to login credentials.

Add or Remove Network Scanner

Application and Server Monitoring, Alerts and Log Review Overview

Systems Infrastructure and Networking will provide monitoring of critical IT Servers and Infrastructure.

Application Development Overview

ARMS

Athletics management system

ASC Timeclock

system for clocking in and out

Astra Schedule VII

Classroom and event management software.

B

Bank Mobile Refunds

student refund system

Barnes and Noble book system

system for tracking required learning materials for courses

Belleville Support

General support for Lindenwood Belleville.

Beneflex FSA service

service for flexible spending accounts

Blocked Websites

Criteria for blocking websites and procedure to apply for exceptions.

Build new integrations

Build new integrations

Business Assets

Business Assets

Business Continuity and Disaster Recovery Overview

Systems Infrastructure and Networking will provide business continuity consulting, disaster recovery planning, and disaster recovery exercises.

Business Process Enhancements

Add step for approval
Change the flow
Modify the process

C

CAMS Enterprise

Services to support admissions, enrollment, registration, orientation, financial aid, student accounts/collections, advising and career services.

CAMS Student Portal

Portal for students to access records from the CAMS student information system

Canvas

Learning Management system

Canvas Support

Canvas is the web based course management system that Lindenwood University uses to deliver content for a variety of courses.

Cashnet 1098T

system for producing 1098T forms

Castlebranch

Student immunization tracking system

Classroom and Lab Technology and Support Overview

Services to ensure classrooms are suitably equipped and functional to meet the needs of the educational experience.

Collaboration Overview

CollegiateLink (Involve U)

student activities management system

Conferencing Overview

Systems Infrastructure and Networking will provide online conferencing services other than teleconferencing.

Create New reports

Create New reports

Create New reports for Curriculum

Create New reports for Curriculum

Create or Change Eligibility rules

Create or Change Eligibility rules

Critical reports not running or need new filters

Critical reports not running or need new filters

D

Data Center Overview

Data Subject Request Form

• Consent withdrawal – I would like to withdraw consent for the Lindenwood University System to process my personal data for the purpose(s) described in the form below.
• Access request – I would like the Lindenwood University System to provide a secure copy of all personal data held on me as a data subject.
• Rectification of personal data – I would like the Lindenwood University System to correct incomplete, missing, and/or inaccurate personal data.
• Erasure of personal data – I would like my personal data erased from non-business critical or legally protected systems or processes.
• Restriction of processing of personal data – I would like my personal data restricted or suspended from processing as described in the form below.
• Personal data portability request – I would like to obtain a secure, machine readable copy of my personal data for personal use.
• Objection to processing of personal data – I object to my personal data being used as described in the form below.

Database Administration Overview

Digital Measures

Allows faculty to manage their cv and teaching credentials.

Docuware

Electronic document imaging services.

Dorm Wi-Fi Access "My ResNet" - Service Monitored by Apogee

Dorms Wi-Fi & Internet access service provided by Apogee

E

EBSCOhost

Library database systems

Edit Business process

Changes to business process steps

Edit Catalog courses

Changes to the courses, rules, requirements

Edit the Business processes steps

Edit the Business processes steps

Email and Calendaring Overview

Systems Infrastructure and Networking will provide services associated with email, calendaring, contact, broadcast mail, enterprise-wide mailing list management and messaging.

Emergency Notification Overview

Systems Infrastructure and Networking will provide services in support of the campus alert system (Rave Wireless).

End-Point Support Overview

Engagement Action items

Printed Engagements, engagement action items

Enterprise Licensing and Vendor Management Overview

Everfi Haven

Relationship violence and Alcohol education service.

Expense Reports

Expense Reports

F

FAMIS

Facility Management system

Free Microsoft Office 2016 for Students, Faculty & Staff

Free Microsoft Office 2016 for Personal Compute Devices

G

General IT Consulting and Advising Overview

General Ledger

General Ledger

General Request

Submit general technology support requests to the LU Helpdesk.

General Request - Issues with the System functions, queries

General Reuest - Issues with the System functions, queries

Grades First

athletic eligibility software

H

Handshake

Career networking and employment recruitng service

Heartland Onecard

Access control for dorms and extension sites. Point for dining facilities and meal plans for both St Charles and Belleville campuses.

I

ID Card Check program

system for reviewing and updating student and faculty/staff ID cards

Identity and Access Management Overview

Systems Infrastructure will provide account provisioning and authentication based on university policy.

IM Leagues Intramurals

Intramural management system

InsightEDU

Applications and services that support faculty administration, review, promotion and tenure.
Applications: AppointLink Evidence-based Evaluation System, Digital Measures

Installing MS Office with Access included

Student installation of MS Office that includes MS Access software.

Institutional Data Request (IDR)

Institutional Data Request (IDR) information

Instructional Design Support

Instructional Design Support services for Faculty course enhancements

Integrations failing to run

Integrations failing to run

Integrations Failing to run

Integrations Failing to run

IT Service Management Overview

L

LDAP Integration with SAFE

Integrate the SAFE college online access with LDAP.

Library Systems Overview

Services for library systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, serials, a public user interface, interlibrary loan, discovery tools, etc.
Applications: Mobius, Integrated Material Subscription Services (EBSCO, OVERDRIVE)

Lionmail Lookup

help desk program to lookup and reset student lionmail logins

Lynda.com

online learning content subscription system

M

MarketVolt

mass emailing system

Middleware and Application Integrations Overview

Mobile Email

Instructions on how to add a faulty email to mobile phone.

Mobius

library partnership system

Modify existing rules , business process configuration

Modify the reports

Modify the reports

My Password.com

system for unlocking accounts and resetting passwords

N

NameCoach

pronunciation software for graduation

NCAA Compliance Assistant

athletics eligibility software

Need to exchange laptop

I would like to exchange my old laptop for a new one.

Neopost

postal mail system

Network Access Overview

Systems Infrastructure and Networking will provide provisioning of access to networks, ensuring security and appropriate authentication.

Network Administration – WAN/LAN/Wireless Overview

Systems Infrastructure and Networking will provide maintenance of infrastructure items in order to offer network connectivity.

O

Off Budget Departmental Technology Request

Online Applicaiton Not working

Student unable to Log in
Links are not integrated to Workday

Overdrive

E-books, Audiobooks and Videos for Libraries

P

Papercut

print management system

Parchment transcript service

Service to allow the receipt of electronic transcripts from other institutions

PC Common

Shared drive for sharing public information

Proctor U

authentication system for testing for Canvas

Purchase Requisitions - Non Catalog

Purchase Requisitions - Non Catalog

Purchase Requisitions – Supplier Website

Purchase Requisitions – Supplier Website

Q

Qualtrics

survey system

R

Raiser's Edge

Services outside the core administrative systems that support auxiliary campus operations.
Applications:

Rave

Emergency text messaging and email system

RecTrac

Visit tracking and equipment rental tracking

Remote Site Support

Remote Sites: Collinsville (IL), Daniel Boone, Lincoln County, Lindenwood University Cultural Center (LUCC), North County, Nursing and Health Sciences Center, O'Fallon South, South County, St. Louis City, Wentzville, Westport, and Wildwood.

Reporting and Analytics Overview

Business intelligence platforms, data warehouse, dashboards, analytic tools, transactional reporting tools, operational data stores.
Applications: Microsoft SQL Server Reporting Services

Request a Print Center Refund

Request Data files for Integrations

Request Data files for Integrations

Research Administration Systems Overview

Services to support faculty, staff and student research.
Applications: Qualtrics

Resume Maker

Software to assist students in creating resume's in support of the Career Development office

S

Secuirty changes

Domain Security
Security access to Admissions counselors

Secure Computing Overview

Systems Infrastructure and Networking will provide a secure environment for all devices.

Security Changes -Finance

Adding different Security roles to the Finance Dept members in Workday Finance

Security Consulting Overview

Systems Infrastructure and Networking will provide a secure environment for all devices.

Security Incident Response and Investigation Overview

Systems Infrastructure and Networking will provide services that respond to, remediate, and seek to prevent security incidents.

Security Policy and Compliance Overview

Systems Infrastructure and Networking will provide services relating to institutional policy or compliance guidelines and requirements. Includes support for audit processing.

Server Infrastructure Overview

Systems Infrastructure and Networking will provide service for designing, provisioning, hosting and administration of physical and virtual server infrastructure.

Sidearm

recruiting system for athletics

Sierra

Library system

Smart Thinking

tutoring system

SmartCatalog IQ

SmartCatalog is the hosted online university catalog system.

Software Distribution Overview

Distribution of software and licenses via media, online methods and license server.

Spend Authorizations

Spend Authorizations

St. Charles Support

General support for Lindenwood St Charles.

StarRez

Housing software for St Charles and Belleville campuses

Storage and Backup Services Overview

Systems Infrastructure and Networking will provide back-end technology and services required to maintain core storage capabilities, including server storage, database backups.

Student Clearinghouse

enrollment verification, graduation verification and transcript ordering system

Student Email Policy and Guidelines

Student Email Policy and Guidelines

Surveillance Camera Infrastructure Overview

Systems Infrastructure and Networking will provide hardware, software and network configuration supporting the system-wide surveillance camera environment.

Suspension Appeal-Belleville

Suspension Appeal-St Charles

T

Team Dynamix

IT system for ticketing and project management

Telephone Service Overview

Systems Infrastructure and Networking will provide all services associated with telephony, including voice services, teleconferencing, voice mail, ACD, call management.

Television Overview

Systems Infrastructure and Networking will provide cable television network services.

Training

Training Overview

Training services on IT applications and systems.

Turn it In

anti plagiarism software

U

Unable to Assign Admission counselors

Unable to Assign Admission counselors

Update HCM/Tenant Setup/Student for Middle Name functionality update

Need to make changes to tenant setup to update visibility of middle names for search-ability and necessary tenant updates associated with the update

W

Web Inquiry Form

Websites Overview

Systems Infrastructure and Networking will provide services related to websites, including content management systems.

Workday Benefits

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Workday Finance

Financial system for the university

Workday HCM

Administration and maintenance of enterprise systems (integrated or stand-alone) that support financial management, human capital management and procurement.
Applications: Dynamics, Workplace

Workday HCM Create Contracts

New Configuration of Adjunct Contracts, to be maintained in Workday HCM

Workday HCM- eVerify Integration

Everify Integration for checking the Work Authorization of the International Employees

Workday HCM Update Workspace locations

LU Enterprise Application management team requires the data for Worker location or office workspace details to be maintained in WD.

Workday Payroll

All requests for Payroll

Workday Payroll

Workday Payroll

Workday Student

Student information system